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Great friendly efficient care.

Posted By Ducky49

"Great friendly efficient care."

About: Armadale Hospital

(as the patient),

Fronted up at 7am at Day Surgery area for a colonoscopy. From Reception to the Ward to Theatre and back to recovery ward the staff were so efficient but friendly with it. The process explained by nurses and Doctors along the way took the unknown out of the surgery and was comforting. I hope this feedback can be conveyed to all the staff for that morning.

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Responses

Response from Alisha Thompson, A/ Executive Director, Armadale Kalamunda Group, East Metropolitan Health Service 3 weeks ago
Alisha Thompson
A/ Executive Director, Armadale Kalamunda Group,
East Metropolitan Health Service

Submitted on 9/04/2025 at 11:44 AM
Published on Care Opinion Australia at 12:24 PM

picture of Alisha Thompson

Dear Ducky49

Thank you so much for taking the time to write to us about your positive experience at Armadale Health Service.

We understand having a procedure can be daunting, so we are delighted our staff were able to make you feel at ease. Our team work hard to ensure patients are comfortable and kept well informed, so it is always pleasing to hear when they get the recognition they deserve.

It will be my pleasure to share your feedback with the team.

Warm regards,

Alisha Thompson

A/ Executive Director

Armadale Kalamunda Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Ducky49 (the patient)

Thank you Alisha.

I’d be grateful if you could let the staff for that morning know.

It is a pity more people don’t do feedback.

Maybe a notice of some kind while people are waiting and also what website etc or even a paper form for ones not computer savvy.

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