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"Mt beauty Hospital"

About: Mount Beauty Hospital

(as a service user),

In Dec. I was transferred by ambulance from another hospital to Mt. Beauty hospital by ambulance. A week earlier I had a Right hip replacement which resulted in the surgeon putting a stitch into my sciatic nerve. I had serious complications including a numb lower leg & foot - a dropped foot & serious pain.

The staff I saw at My. Beauty were really wonderful - I include doctors, physio nurses and kitchen & cleaning staff. When I first arrived, I was the only patient there. Perhaps I received extra special care as a result. After coming from a 4 bed ward in the other hospital, I told the staff that I felt like I had landed in a higher class of private hospital. Even the office staff popped in on their way past to wish me will with a smile overall I am so relieved we have this great hospital.

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Responses

Response from Kindra Snider, Residential NUM, Kiewa Valley House, Alpine Health 2 weeks ago
Kindra Snider
Residential NUM, Kiewa Valley House,
Alpine Health
Submitted on 24/04/2025 at 12:47 PM
Published on Care Opinion Australia at 2:56 PM


Hello,

Thank you for the lovely feedback. I'm so happy to hear that all of the staff in Mt Beauty made you feel well looked after.

I understand complications following a surgery, especially ones that may not resolve quickly, can negatively impact a person's wellbeing. I'm glad you received the right amount of TLC in Mt Beauty to aide in your recovery.

Your feedback will be shared with the team. Thank you again for taking the time to share your story.

Kind regards,

Kindra Snider

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