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Missed results

Posted By tigerfq73

"Missed results"

About: Onslow Hospital

(as the patient),

I have just received a follow up call from one of the staff at Onslow Hospital for a pap smear test which was completed in October and had abnormal results. I've been to visit the GP at Onslow Hospital twice since the results were received but have never had a follow up conversation. It's frustrating and scary that these results were missed and could have potential negative impact to my health. 

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Responses

Response from Andra Woods, Operations Manager West Pilbara, WA Country Health Service (WACHS) Pilbara last month
Andra Woods
Operations Manager West Pilbara,
WA Country Health Service (WACHS) Pilbara

Submitted on 19/05/2025 at 1:00 PM
Published on Care Opinion Australia at 2:12 PM

Dear tigerfq73

Thank you for your feedback. I was disappointed to hear that there was such a delay in getting your results for your test.

I would like to know more about what happened so we can initiate a thorough review with our clinical team. If you are happy to reach out, it would also support us to involve you in post-review discussions regarding any resulting outcomes and recommendations as a result of your feedback. Please feel welcome to contact me at your convenience on 9144 7777 or email me at: Andra.Woods@health.wa.gov.au

Again, thank you for taking the time to share your story and I hope to hear from you in the near future.

Warm regards

Andra Woods

Operations Manager West Pilbara

WA Country Health Service (WACHS) Pilbara

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