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Maternity at Central Gippsland Health

Posted By Private user

"Maternity at Central Gippsland Health"

About: Sale Hospital / Surgery/Theatre Sale Hospital / Women's and Children's

(as the patient),

I recently had a baby at Central Gippsland Health. My husband and I were quite anxious as my birth wasn’t going to plan and I required interventions and ended up needing an emergency caesarean.

The midwifery team, especially Rhys, Abbie and Eva advocated for me and my baby. Although I was not able to achieve much of my birth plan, they still made my birth as relaxed and calm and possible.  The theatre nurses also created a calm environment and provided incredible reassurance. We were in very safe hands, despite the circumstances.

Dr Thanga came to my bedside during my recovery and explained everything that happened and why, she reassured me for my future births and made me feel empowered to a mother. She hugged me and shook my husband's hand.

Dr Thanga has an excellent bedside manner and is a very caring professional. Over all we are very happy with the care that we received during my pregnancy, from the WHIMs clinic, to birth and my follow up appointments. Holly, Elvie and Renae provided wonderful breastfeeding advice and support, their expertise is invaluable. 

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Responses

Response from Mark Dykgraaf, Chief Executive Officer, Executive Suite, Central Gippsland Health last month
Mark Dykgraaf
Chief Executive Officer, Executive Suite,
Central Gippsland Health

Submitted on 15/04/2025 at 8:22 AM
Published on Care Opinion Australia at 8:54 AM

picture of Mark Dykgraaf

Dear Private user,

Thank you so much for taking the time to share your experience with us. We are truly grateful for your thoughtful and heartfelt words.

It means a great deal to hear that, despite the challenges you faced during your birth journey, you felt supported, safe, and cared for by our team. We understand how difficult it can be when a birth doesn’t go according to plan, and we’re so pleased to know that Rhys, Abbie, Eva, and the theatre nurses were able to create a calm and reassuring environment for you and your family.

We will make sure your lovely feedback is shared with Dr Thanga as well as Holly, Elvie, and Renae. Knowing that their support made such a positive difference during your recovery and postpartum journey will mean the world to them.

Your kind words are not only uplifting to our staff, but they also reaffirm our commitment to providing compassionate, patient-centred care. Thank you again for trusting us during such an important moment in your life. We wish you and your family all the very best as you settle in with your new baby.

Kind regards,

Mark Dykgraaf

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Response from Kellie Gartung, Nurse Unit Manager, Women's & Children's Unit, Central Gippsland Health last month
Kellie Gartung
Nurse Unit Manager, Women's & Children's Unit,
Central Gippsland Health

Submitted on 15/04/2025 at 2:59 PM
Published on Care Opinion Australia on 16/04/2025 at 8:55 AM

Dear Private User,

My name is Kellie Gartung and I am one of the Nurse Unit Managers of the Women’s and Children's Unit at CGH.

Thank you for taking the time to write such a lovely message about your birth experience. My team appreciate your positive words and feel very privileged to have been a part of your pregnancy journey. I am so pleased to hear that Rhys, Abbie and Eva were very supportive and provided a calm and relaxed experience.

We always strive to provide professional and women-centred care, and its wonderful to hear that our team were able to provide such a positive experience from antenatal through to birth and the postnatal period.

I have shared your positive experience with all our team as well as Dr Thanga, which I know they appreciated.

I hope you and your family are well and enjoying this very special time.

Kind Regards,

Kellie Gartung
Nurse Unit Manager
Women's and Children's Unit

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