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"Care in ED"

About: Wonthaggi Hospital / Emergency Department

(as the patient),

Just wanted to say a massive thankyou to the team in ED who provided great care to me when I presented with what turned out to be shingles. 

I was triaged fairly quickly by a lovely nurse Carli and was seen by a doctor In the fast track area within the hour. 

I feel the care I was provided was efficient and by staff who really cared and understood. I was provided medications to see me through until I seen my GP later in the week as it was late on a Sunday afternoon.

Thankyou to all involved in my experience. I cannot fault it 

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Response from Christine Henderson, Executive Director of Clinical Services, Bass Coast Health 2 weeks ago
Christine Henderson
Executive Director of Clinical Services,
Bass Coast Health
Submitted on 23/04/2025 at 9:06 AM
Published on Care Opinion Australia at 9:19 AM


picture of Christine Henderson

Dear septemberws86,

Thank you for taking the time to provide such lovely and well deserved feedback for the ED team. I will be sure to pass it on. It always means so much to our staff when reach put to thank them for the great work they have done.

I hope you are feeling better.

Kind regards,

Chris.

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