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"Big Thank you to Sydney Eye Hospital"

About: Sydney / Sydney Eye Hospital

(as the patient),

Big Thank you to Felicity at Sydney Eye Hospital

I visited Sydney Eye Hospital in the morning.

I was very lucky, I met Felicity in the hospital, she not only provided excellent care and services to me, but also being super helpful to my questions willing to be late for her lunch.

Felicity has demonstrated that even in public hospital system high standards of care and services are still being provided and rebuilding the trust to all of us. This is role model.

Huge thanks to Felicity, you have done a great job!

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Responses

Response from Sydney and Sydney Eye Hospital 6 months ago
Submitted on 15/04/2025 at 10:39 AM
Published on Care Opinion Australia on 16/04/2025 at 8:43 AM


Dear columbagw56,

Thank you for taking the time to share your positive experience at Sydney/Sydney Eye Hospital via Care Opinion.

We are so pleased to hear that you thought the care provided by Felicity was excellent and of a high standard, and that she built trust and kept you well informed during your visit.

We are committed to delivering a high-quality service at Sydney/Sydney Eye Hospital and your feedback has provided reassurance of this.

We are very fortunate to have such dedicated, compassionate staff working at Sydney/Sydney Eye Hospital who are committed to providing holistic, empathetic, and high-quality care.

It will give us great pleasure to pass your feedback onto Felicity.

We look forward to caring for you again in the future if required.

Warm regards,

Dr Pauline Rumma

Director of Clinical Services

Natalie Maier

Director of Nursing & Support Services

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