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"Wonderful Eye Care at the Sydney Emergency Eye Hospital"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

It was a Sunday and I was experiencing a lot of pain, ache, blurry vision, watery discharge and felt like a piece of plastic was moving across one of my eyes. So I visited the Sydney Eye Hospital with my wife.

I was delighted to receive wonderful attention from Prakshi as she took a wholistic approach and considered my overall health and medical and eye history. Prakshi who is a Registrar there, then proceeded to organise a number of tests, including a chest xray, as I had been experiencing an ongoing cough, a blood test as well as a thorough eye examination and OCT scan. The issue was diagnosed as Uveitis. She gave me a prescription for drops and organised a follow up visit. At this visit there was improvement, so I am to continue some of the drops and visit again in a week.

Prakshi was very thorough and helpful and her dedication to solving my problem was greatly appreciated.

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 2 weeks ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 16/04/2025 at 4:44 PM
Published on Care Opinion Australia on 17/04/2025 at 10:44 AM


Dear ospreykj76,

We are so pleased to hear that you had a positive experience at Sydney/Sydney Eye Hospital and that you felt Dr Prakshi took a holistic approach to your treatment, and was thorough, helpful and kept you informed.

We are very fortunate to have such dedicated, compassionate staff working at Sydney/Sydney Eye Hospital who are committed to providing holistic, empathetic, and high-quality care. It will give us great pleasure to pass your feedback on to Dr Prakshi.

Thank you for taking the time to share your experience at Sydney/Sydney Eye Hospital via Care Opinion.

We look forward to caring for you again in the future if required.

Warm Regards,

Dr Pauline Rumma

Director of Clinical Services

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