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"My elderly Father’s care"

About: Prince of Wales Hospital / DB3N - Cardiology Ward

(as a relative),

My elderly father attended the Prince of Wales Emergency Department and was subsequently admitted to Dickinson 3 North Cardiology ward. He remained there for 12 days. The Nursing staff in that ward are absolutely amazing. They work non stop. They are so professional and efficient and always with a smile despite their workload. They make every patient feel well cared for, safe and secure. My father is 90 years old and was frightened of his new environment but not for long. He soon felt very welcome. I thank these angels from the bottom of my heart for taking such good care of my precious Dad. I would also like to thank the nursing and medical staff in the Emergency Department.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 4 days ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 28/04/2025 at 1:52 PM
Published on Care Opinion Australia at 3:37 PM


Dear xrayyz67,

Thank - you for taking the time to write to us and share your father's story of care. We are sorry to hear that your father has been unwell and hope that he is recovering from his illness. We are pleased to read that the nurses on 3 North provided compassionate and professional care to your father. We are very proud of the Cardiology Nurses, and we are fortunate to have such kind, reassuring nurses who go to great lengths to ensure all are patients are afforded dignity, safety and a warm smile.

We will make sure that that the Cardiology team and Emergency Department staff are aware of your kind words of thanks and gratitude. Thanking - you for sharing your father's story with us it is greatly appreciated.

Kind Regards

Barbara

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