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"Painful eye fix"

About: Sydney / Sydney Eye Hospital

(as the patient),

Two days before i got something into my eye and it wasn't getting better. When i blinked it was painful and i kept waking up at night due to the pain. I was treated by Prakshi at Sydney Eye Hospital on the long weekend at around 10am. 

After seeing the nurse, Dr Prakshi put orange drops in my eye then examined it to see if there were scratches in my eyeball which she identified were present. On close examination with microscope she spotted a 'splinter' sticking-out on the underside of my eyelid. This was removed quickly with the aid of tweezers whilst using the microscope as it was quite small but visible once removed. My eye immediately felt better and she prescribed an ointment to stop any infection. Many thanks to the team at the eye hospital for fitting me into the busy schedule and particularly Prakshi for making my eye better. 

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital last month
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 24/04/2025 at 4:14 PM
Published on Care Opinion Australia on 28/04/2025 at 8:52 AM


Dear blackrockgeo,

Thank you for taking the time to share your recent experience at Sydney & Sydney Eye Hospital.

It is very gratifying to hear that you had a positive experience and that you were pleased with the care provided by Dr Prakshi.

The delivery of professional and high-quality care is an organisational priority, and it is excellent to hear that priority is being maintained. We are very fortunate to have such dedicated and hard-working staff here at Sydney/Sydney Eye Hospital and it will give us great pleasure to pass your feedback onto Dr Prakshi and the team involved in your care.

Once again, thank you for taking the time to provide us with this feedback on Care Opinion.

Best Wishes,

Dr Pauline Rumma

Director of Clinical Services

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