"Lovely Medical Professionals"

Joondalup ER!!! What can I say, I could say that based on my experience the triage nurses are lovely and listen to you and help you explain what's going on with your body they also provide detailed information about what the process going forward is and timings. I could say that all the doctors and nurses I saw inside of the paediatric ER area have a genuine kindness and concern for there patients. I believe the radiology staff are absolutely incredible! So funny and kind and have a calming presence for overwhelming times (45 minute MRI).

All together I think they make a kind, helpful and wonderful staff team! I broke my ankle quite severely and was given top level care within the ER and then continuing on to the paediatric ward where I had to stay for 3 days. My stay there was magnificent the nurse's were extremely kind in many ways not only being so kindly apologetic about something that was out of there control (waking me up during the night for ob's) but also after having received surgery offering me extra icy-poles and apple juice which I found very considerate.

The surgery team where just as fantastic Dr Andrew was my surgeon and was very professional while also being friendly. He explained before my surgery exactly what was going to happen and did not mind when my teen brain couldn't understand what he was explaining and asked multiple times to re word.

My anaesthesiologist was just as kind seeing that I was becoming increasingly nervous at the prospect of being under full anaesthetic she asked my favourite musician and played music from her Spotify while I was going off this really made an impact on me as it made the experience much more calming and I feel honoured I had such good care as to do what she did is not an everyday practice. Once again I thank the whole team for there care and support in what was a quite stressful situation for me.