"ED attendance with acute back pain"

I attended the local ED department with acute back pain, very different to my 'normal aching' back which has been managed with exercise and stretching for 20 years. I was the only person in the waiting room. I explained it was incredibly severe, agonising pain, and not anything i had experienced.  I was examined briefly by a junior dr. who went and asked a Senior dr. The junior dr. came back and told me they believed it was an acute flare up and gave me a script for strong pain meds. Saying if i was still in pain in a few days time to go to GP and have an outpatient MRI. I managed an appointment with a GP 4 days later who suggested a CT. It showed I have multiple spinal issues including multilevel thoracic and lumbar insufficiency fractures. 

I feel the hospital had decided early on I just had 'acute on chronic ' back pain without actually really listening to what i was saying. I was in great discomfort and not really thinking clearly as i perhaps could have insisted on an investigation. At the very least I should have been given a strict pain relief management program. The GP did and then, and only then, was the pain level reduced to manageable levels.

I felt let down by my local hospital and having worked in the healthcare industry my whole life, often being an advocate for the system, it was quite a shock to be on the other side of the fence. I was not bleeding, was not a child, had not had a trauma, but really needed adequate medical attention which i feel i did not receive, it felt as though i was a bit if a nuisance turning up to ED