Text size

Theme

Language

"Thanks to the staff in Albany Health Campus ED"

About: Albany Health Campus / Emergency Department

(as a parent/guardian),

Our daughter recently had a fall.  We took her to ED and although there was a rather long wait to see a Doctor, the nursing staff constantly checked in on her to make sure she was ok whilst in the waiting room.  Thanks to the staff who cared for our girl.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vicky Besier, Clinical Nurse Manager Critical Care, Albany Health Campus last week
Vicky Besier
Clinical Nurse Manager Critical Care,
Albany Health Campus
Submitted on 2/05/2025 at 3:32 PM
Published on Care Opinion Australia at 4:06 PM


Dear membergb59

Thank you so much for your kind words. We are glad to hear that our nursing staff provided attentive care to your daughter during your visit to the Emergency Department.

We understand that waiting times can be challenging, and we appreciate your patience. It is heartening to know that our team was able to make a positive impact by ensuring your daughter's comfort and well-being while you waited. Your feedback means a lot to us and will be shared with the staff who cared for her. We wish your daughter a speedy recovery and thank you again for your thoughtful compliment.

Best wishes,

Vicky Besier

Clinical Nurse Manager, Emergency Department

Albany Health Campus

WACHS GS

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k