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"Emergency Department"

About: Wonthaggi Hospital / Emergency Department

(as the patient),

I recently had a overnight stay in the emergency department while waiting to get transferred to Melbourne. I just wanted to pass on a very big thankyou to nurses Matt and Ben who went above and beyond in their care. Both continually kept me informed of what was happening at all times, had excellent knowledge of what was going on not only with myself but other patients and although very busy, took the time to ensure their patients were their number 1 priority. 

Very well done Matt and Ben, 2 of the best out there. 

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Responses

Response from Christine Henderson, Executive Director of Clinical Services, Bass Coast Health yesterday
Christine Henderson
Executive Director of Clinical Services,
Bass Coast Health
Submitted on 7/05/2025 at 12:19 PM
Published on Care Opinion Australia on 8/05/2025 at 10:08 AM


picture of Christine Henderson

Dear snowmt95,

Thank you for taking the time to provide such lovely and well-deserved feedback for Ben and Matt.

The Ed team often work in a high stress environment and it's always great to hear of the wonderful care they provide to our community.

I will be sure to pass on your feedback to them both.

I hope you are feeling better.

Kind regards,

Chris.

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