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"Sick child"

About: Kalbarri Health Centre / Emergency Department

(as a parent/guardian),

I recently presented to the ED department at Kalbarri Health Centre. My child was very sick and had respiratory issues.  

I'm a registered nurse myself and feel that the care received by the collaborative team was exceptional. We as a family have no words that can or could gratify, to the extent, the extraordinary services recived.  To the nurses on-site and the ETS service that facilitated our care, I honestly never once felt uneasy. Thankyou all for your both prompt, but compassionate approach to our care. 

To the  APTC service that organised our transport in the ambulance, and the volunteers who give their own time to help us during our time of need. I sincerely thankyou from the bottom of my heart for just being there! You are are an integral part of the team, and I thankyou for all you do and facilitate behind the scenes that we just don't realise. 

We personally can't thank the whole team enough for the sophisticated care received. Thankyou Thankyou Thankyou!

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Responses

Response from Jody Rolston, Operations Manager Midwest Murchison, WA Country Health Service yesterday
Jody Rolston
Operations Manager Midwest Murchison,
WA Country Health Service
Submitted on 7/05/2025 at 11:08 AM
Published on Care Opinion Australia at 11:51 AM


picture of Jody Rolston

Dear Visiting_nurse

Thank you for reaching out on Care Opinion and sharing your experience with us.

As a mother myself, I understand the anxiety that comes with having an unwell child. It was heartening to read about the exceptional and compassionate care you received from the local staff at Kalbarri Health Centre, as well as the numerous other teams involved in ensuring you and your child were well looked after.

I have shared your feedback with the wonderful Kalbarri team and made sure that ETS, APTC, and St John's Ambulance also received your kind words so they can acknowledge their excellent colleagues.

I hope your child is now feeling fit and healthy.

Regards

Jody Rolston

Operations Manager – Midwest Murchison

WA Country Health Service – Midwest

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