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"Cardiac Rehabilitation at FSH."

About: Fiona Stanley Hospital

(as a service user),

Diagnosed with Heart Failure after maze operation in December 2023. Saw a cardiologist late last year. After various tests I spoke with the cardiologist and they agreed the 8 week program would benefit me. I spoke to their secretary on several occasions and the secretary said the referal had been sent to FSH. This has been going on for best part of a year.

Have had a 3 month medication review with Consultant Pharmacist and my G P. The pharmacist has sent through several referals for the same program. They were told I failed to attend 2 appointments!! Still no reply from them.

Then today the Cadiac nurse at SJGH Midland contacted me, saying they contacted FSH, they told the nurse no referal had been recieved. How did I not attend if a referal was not received. I believe someone in this department is telling lies, I feel let down by this Hospital, 

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Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service 2 weeks ago
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service
Submitted on 12/05/2025 at 3:21 PM
Published on Care Opinion Australia on 13/05/2025 at 8:51 AM


picture of Luke Dix

Dear vegazm77,

Thank you for your feedback, you have raised some concerning points regards your experience at FSH and I would like to be able to investigate further to be able to provide information to you.

As Care Opinion is an anonymous platform, I require your details to investigate this further. I encourage you to contact our Patient and Family Liaison Service on 6152 4013 (Monday to Friday 8.30 am – 4.30 pm), or anytime via email: FSHFeedback@health.wa.gov.au to lodge your concerns and allow us to investigate and feedback to you.

I look forward to hearing from you soon so that we can work to address your concerns and issues raised.

Kind Regards,

Luke Dix

Acting Executive Director

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