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"Cardiac Rehabilitation at FSH."

About: Fiona Stanley Hospital

(as a service user),

Diagnosed with Heart Failure after maze operation in December 2023. Saw a cardiologist late last year. After various tests I spoke with the cardiologist and they agreed the 8 week program would benefit me. I spoke to their secretary on several occasions and the secretary said the referal had been sent to FSH. This has been going on for best part of a year.

Have had a 3 month medication review with Consultant Pharmacist and my G P. The pharmacist has sent through several referals for the same program. They were told I failed to attend 2 appointments!! Still no reply from them.

Then today the Cadiac nurse at SJGH Midland contacted me, saying they contacted FSH, they told the nurse no referal had been recieved. How did I not attend if a referal was not received. I believe someone in this department is telling lies, I feel let down by this Hospital, 

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Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service yesterday
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service
Submitted on 12/05/2025 at 3:21 PM
Published on Care Opinion Australia on 13/05/2025 at 8:51 AM


picture of Luke Dix

Dear vegazm77,

Thank you for your feedback, you have raised some concerning points regards your experience at FSH and I would like to be able to investigate further to be able to provide information to you.

As Care Opinion is an anonymous platform, I require your details to investigate this further. I encourage you to contact our Patient and Family Liaison Service on 6152 4013 (Monday to Friday 8.30 am – 4.30 pm), or anytime via email: FSHFeedback@health.wa.gov.au to lodge your concerns and allow us to investigate and feedback to you.

I look forward to hearing from you soon so that we can work to address your concerns and issues raised.

Kind Regards,

Luke Dix

Acting Executive Director

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