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Positive experience

Posted By capellaek49

"Positive experience"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as the patient),

Immersive Reader

Had hand surgery here this morning and I would like to share how kind, caring, skilled and professional all the staff were. They were also friendly, down to earth and had a great sense of humour which made me feel completely at ease. Thank you to everyone involved. A special shout out to all the amazing nurses and my surgeon Dr Matt and Anaesthetist Dr John! Very smooth & efficient process from start to finish.

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 6 days ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital

Submitted on 16/05/2025 at 4:15 PM
Published on Care Opinion Australia at 4:40 PM

Immersive Reader

Dear capellaek49,

What wonderful feedback to receive about your recent experience at the Sydney/Sydney Eye Hospital.

We are so pleased to read that you found our staff to be professional, skilled, caring and kind. These are values which are so very important to us.

It’s also reassuring to hear you found our processes and services to be smooth and efficient.

We are very fortunate to have such dedicated and hard-working staff here at Sydney/Sydney Eye Hospital and it will give us great pleasure to share your feedback with Dr Matt and Dr John.

Thank you for taking time out of your day to acknowledge our staff and provide us with this feedback.

Warm Regards,

Pauline Rumma
Director of Clinical Services

Natalie Maier
Director of Nursing & Support Services

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