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"Care from the lactation consultant at KEMH"

About: King Edward Memorial Hospital / Breastfeeding Centre of WA

(as the patient),

I had my first baby at KEMH and saw Jane (Lactation Consultant) prior to being discharged home. Jane reviewed my breast feeding technique and provided me feedback on latch and positioning which was invaluable and gave me the confidence to go home. 

I was lucky enough to follow up with Jane in clinic two days later to re-assess my technique. Jane provided me with further advice and even weighed my baby before and after feeding which provided objective feedback in regard to my baby’s breastmilk consumption. This further increased my confidence! Jane also provided me with advice on pumping and bottle feeding which I was unclear about.

With Jane’s input I felt well educated, supported and that I had the tools to prevent breast feeding complications. I did not require further follow up after this appointment.

Jane thank you for the truly wonderful service you provide. Your input is so important and invaluable, especially, I think, for first time mothers in providing us with the tools and confidence with this new and difficult skill. 

I believe it would be wonderful if this service was routinely provided on the ward for first time mothers. I accessed this service via self referral whilst on the ward - as I was aware of the service from the antenatal education provided through KEMH. I believe that having early input would prevent complications, loss of confidence and potentially re-admissions.

Thank you Jane for your service. 

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 3 days ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service
Submitted on 15/05/2025 at 5:42 PM
Published on Care Opinion Australia on 16/05/2025 at 8:56 AM


picture of Delaney Gibbons

Dear capricornuscb76

Congratulations on the birth of your first baby and thank you for sharing with us about your breastfeeding journey. I am so pleased that with the helpful advice and guidance you received from Jane at the Breastfeeding Centre, you felt not only confident in your breastfeeding abilities but equipped with tools to prevent breastfeeding complications, and how empowered you felt as a result.

We are very proud of the Breastfeeding Centre staff and the wonderful care that they provide. I am sure Jane will be not only delighted to receive this wonderful feedback but also grateful to have had the opportunity to share her knowledge and experience with you.

Wishing you and your little one all the best.

Delaney

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