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"Birth story"

About: Broome Health Campus / Maternity/Midwifery

(as the patient),

I had an extremely positive experience at the maternity ward at Broome Hospital, and I truly can’t thank the team enough for their outstanding care. From the moment we arrived, we felt supported, well-informed, and completely at ease. The facilities were excellent, and clean, creating a calm and welcoming atmosphere that made the entire process more comfortable.

A special mention must go to the amazing midwives who supported me during labour – Bri and Sophie. They were not only exceptionally knowledgeable and professional but also incredibly warm and personable. Their calm presence, attention to detail, and encouragement throughout the entire birthing process made all the difference. They listened to my preferences and accommodated my needs as required. They genuinely made me feel like I was in the best hands, and I can’t thank them enough for their care. Also a huge shout out to Dr Liz and Dr Ruth for their care as I required a few trips to theatre; they were both thorough in explaining the procedures to me and provided relevant follow-ups until I had been discharged. 

After the birth, we had the legend Jane, who provided much-needed support to both me and my partner. She was thorough, kind, and attentive, ensuring that both of us felt well-looked-after during the recovery period. Her nurturing approach gave us the confidence we needed to navigate the early days with our newborn, she showed a no-nonsense but kind-hearted approach, which I genuinely enjoyed!! Jane, you are the real MVP!  

Overall, I felt that every aspect of my care at Broome Hospital was exceptional. The midwives and staff are top-notch, and their professionalism is matched only by their genuine kindness. If you’re expecting, based on my experience  I highly recommend this maternity ward for its excellent care, knowledgeable team, and comforting environment. Thank you again to Bri, Sophie, Jane, Verity, Dr Liz and Dr Ruth – you made such a positive impact during this special time in our lives!

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Responses

Response from James Sherriff, Operations Manager, Broome Hospital, WACHS Kimberley last week
James Sherriff
Operations Manager, Broome Hospital,
WACHS Kimberley
Submitted on 20/05/2025 at 6:05 PM
Published on Care Opinion Australia on 21/05/2025 at 9:22 AM


Dear redmt68,

Thank you so much for taking the time to share your beautiful birth story and your heartfelt feedback following your experience at Broome Health Campus. It means a great deal to our team to know that we were able to support you and your family during such a significant and special time.

We’re truly delighted to hear that you felt supported, informed, and at ease throughout your journey – from arrival to discharge. Your kind words about the cleanliness of the facilities and the welcoming environment are greatly appreciated.

We’re especially pleased to read your praise for our dedicated team members. Bri, Sophie, Jane, Verity, Dr Liz, and Dr Ruth will be thrilled to hear how positively their care and compassion impacted your experience. Their commitment to providing respectful, person-centred, and professional care is at the heart of what we strive for every day.

It’s feedback like yours that inspires our team and reinforces the importance of the work we do. Thank you once again for your generous words and for recommending our maternity service to others. We wish you and your family all the very best as you enjoy this new chapter together.

Warm regards,
James Sherriff

Operations Manager
Broome Hospital

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