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"Initial surgery process from admission to discharge"

About: Fiona Stanley Hospital / General Surgery Department & Ward 7A & Ward 7B

(as the patient),

I was admitted to the short stay unit for an operation on my left foot. It took 3 days of fasting and cancellations before the surgery was performed (this is not the issue as I get the reason), what was a problem were medications withheld during the constant on/off of the operation.

Then my most problematic problem was is the fact that no-one told me that I should not walk around on my foot (it was vac dressed) and as I was having constant diarrhoea I was going frequently to the toilet.

On being discharged I asked if I could still walk around and was told yes by the nurse. I was discharged home with the vac dressing and it ended up full and needed a replacement canister that was not in the case I had. It took 5 hours and 2 ED departments before I got a replacement. 

I returned to the clinic the following week for a dressing change where the damage caused by weight bearing was revealed. This then lead to further surgery and extended stay in hospital.

My next moment of disbelief was being moved from the room I was in to another on the same ward at 10pm then being moved again at 2am to another ward seriously.

Shout-out to the OT physio team excellent service from assessment in hospital to home assessment. Arrangement of equipment that I required brought to my home and wheelchair in hospital plus extra help identifying unforseen issues and finding solutions.

To social services great people (Ben in particular).

I feel that the hospital has discriminated against me because of my age as I am not 65 and entitled to certain benefits of that age group even though I require support as I am non weight bearing on my left leg my right foot only has the big foot and my balance is dodgy. 1st option tried $70 taxi vouchers per day to take me from my home to the train station and back from station to home. Catch bus from station to hospital then attend dialysis for 4.5 then go to Hyperbaric therapy for another 2.5 hours m/w/f Clinic appointments t/t then hyperbaric therapy then catch bus to train station then train to station then taxi home during peak hour not only was this stressful I was physically unprepared and capable of doing this 5 days a week.

My next option has been to drive, though this has been tricky to not weight bear and I do not have the strength to put the wheelchair in the car.  I have been using a walker pulled into the car from outside across driver seat into passenger seat then reverse at the hospital. I now have bruising all over my legs and arms.  I will not be able to do this as my vision is being affected by the hyperbaric treatment. I will become a danger to myself and others. I am on centrelink where this routine is costing me $25 a week in parking and $50 in petrol, it is money I cannot afford.

I do not know what to do next rather than stopping treatment as I now have anxiety and stress levels not previously there.


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Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service 2 weeks ago
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service
Submitted on 28/05/2025 at 11:01 AM
Published on Care Opinion Australia at 11:02 AM


picture of Luke Dix

Dear Patiently Patient 65,

Thank you for taking the time to share your experience regarding your recent admission and care provided at Fiona Stanley Hospital. I’m truly sorry to hear about the difficulties you faced during your stay, particularly regarding communications following discharge information and the challenges you encountered with additional surgery and extended time in hospital.

Your feedback is valued, and I understand how distressing and frustrating this experience must have been, especially whilst managing complex health needs. As this platform is anonymous, it is difficult to provide details specific to your situation. I encourage you to contact our Patient and Family Liaison Service so we can further understand and address your concerns on FSHFeedback@health.wa.gov.au or 6152 4013 (Monday to Friday, 8:30am–4:30pm)

I want to acknowledge your concerns about feeling discriminated against due to your age. Please know that Fiona Stanley Hospital is committed to providing excellent health care regardless of age, and I regret that you felt unsupported in accessing the services you needed. Your feedback highlights the very real challenges faced by patients with complex mobility and care needs, and the importance of individualised planning. Unfortunately, we are not in the position to provide advice on the financial support and services that could be available to patient requiring additional support outside of medical needs.

It was great to hear your positive feedback about the Occupational Therapy, Physiotherapy, and Social Work teams, and I will make sure your kind words are shared with the services.

Thank you again for your thoughtful feedback and for acknowledging the efforts of our staff. Your insights help us improve the care we provide.

Kind Regards

Luke Dix

Acting Executive Director FSFHG

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Update posted by Patiently patient 65 (the patient)

I have yet to contact patient and family liaison service and will respond with outcomes if any.

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