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Great patient-focussed care

Posted By austollie

"Great patient-focussed care"

About: Prince of Wales Hospital / Campus Centre 2 - Billington Endoscopy Unit

(as the patient),

I came to the Billington Centre for a colonoscopy, following a positive test from routine screening.  The centre fitting me in quickly (making maximum use of its resources, by re-allocating a missed slot) and took care of my previously undiagnosed hemorrhoids while I was under.

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Responses

Response from Andrew Maxwell, Co Director Surgery and Perioperative Medicine (SPM), SPM, Prince of Wales Hospital last month
Andrew Maxwell
Co Director Surgery and Perioperative Medicine (SPM), SPM,
Prince of Wales Hospital

Senior Manager

Submitted on 28/05/2025 at 10:50 AM
Published on Care Opinion Australia at 4:10 PM

Dear austollie,

Thank you for sharing your positive experience at the Billington Centre. It’s great to hear that the team was able to fit you in quickly and make efficient use of their resources. Taking care of an additional issue while you were under shows both attentiveness and a commitment to comprehensive care—truly commendable.

Regards

Andrew Maxwell

Co-Director, Nursing & Operations

Surgery & Perioperative Medicine

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