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"Excellent care from renal specialist team in Bunbury"

About: Bunbury Hospital / Outpatients Clinic

(as the patient),

I am 77 years old.  Recent blood test results reported that I was at Stage 3 of chronic kidney disease. I panicked and made an appointment with my GP who ordered a second test. The same results occurred. I googled my test results and the advice was to see a renal specialist.  My GP sent a referral to the renal team at Bunbury hospital and ordered a CT scan of my kidneys.

I received an appointment as well as a request for a number of blood tests.

Dr Azlan was wonderful.  He put me at ease and explained what all the blood test results meant in words that I could understand. 

He talked about my general health, fitness, diet etc. As he went through my history on the computer screen he showed me how my kidney test results had changed over a number of years and projected that in 20 years I may have a problem.  As I would be almost 100 years old I thought I could live with that!  

He recommended regular blood tests to monitor the situation and indicated that my GP could make a further referral if she was concerned about anything in the future.  He also gave me a card to contact the renal nurse if I needed any help or advice.

I felt so reassured, listened to and cared for.  

The following day I had a call from the renal nurse inviting me to come and have a chat with her.

How fortunate we are in Bunbury to have this amazing renal team.  

Thank you.

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Responses

Response from Karen Horsley, Co-Director Stream B, Bunbury Hospital, WACHS - South West 5 days ago
Karen Horsley
Co-Director Stream B, Bunbury Hospital,
WACHS - South West

Stream B includes: Surgical, Maternity, Paeds, Theatre, DPU, Waitlist and HSSU

Submitted on 12/06/2025 at 11:45 AM
Published on Care Opinion Australia at 1:05 PM


picture of Karen Horsley

Dear errandxk74

It’s truly heartwarming to hear that you felt so reassured, listened to, and cared for during what must have been an overwhelming time. Receiving unexpected medical news can be unsettling, but the kindness and professionalism of Dr. Azlan and the renal team in Bunbury clearly made a huge difference.

Their thorough explanations, thoughtful follow-ups, and the extra support from the renal nurse show a deep commitment to patient care—something that can provide such a sense of comfort and security. Knowing that you have a clear path forward and a team ready to support you must be a huge relief.

It’s a testament to how compassionate, skilled healthcare professionals can turn uncertainty into reassurance. Wishing you continued good health and peace of mind as you navigate this journey!

Thank you for sharing your experience with us. We will pass this on to Dr Azlan and the renal team.

Karen Horsley

Service Co-Director

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