Care Opinion

Text size

Theme

Language

Help with language translation
Help with reading or listening

Outpatient OT toilet technique

Posted By Allerim

"Outpatient OT toilet technique"

About: Osborne Park Hospital

(as a service user),

I didn't feel listened to.  I felt the OT wanted things done their way even though I had already learned from a different OT at the hospital and one that my carer has been successfully using for months

I felt the OT then bothered us twice more until I sternly told them why I won't be learning method. I wonder if they've spent a day toileting the way they suggested. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jodi Graham, Executive Director, SCGOPHCG, Sir Charles Gairdner Osborne Park Health Care Group 2 weeks ago
Jodi Graham
Executive Director, SCGOPHCG,
Sir Charles Gairdner Osborne Park Health Care Group

Submitted on 12/06/2025 at 9:15 AM
Published on Care Opinion Australia at 12:57 PM

picture of Jodi Graham

Dear Allerim,

Thank you for taking the time to provide feedback on your experience at Osborne Park Hospital.

I was sorry to hear that you didn’t feel listened to while attending your Occupational Therapy Outpatient appointment. I will ensure that your feedback is shared with the Occupational Therapy team as a valuable reminder of the need to listen to our patients and adapt our services accordingly.

Once again, thank you for sharing your experience. Feedback like yours plays a vital role in helping us identify areas for improvement and shaping a more responsive, patient-centred environment.

Kind regards,

Jodi Graham

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k