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Ed & inpatient experience

Posted By nashirazd94

"Ed & inpatient experience"

About: Bruce Rock Memorial Health Service / Emergency Department

(as a parent/guardian),

I have been to Brucerock hospital Ed a month ago with my 1yo child for his fever and breathing issues. We had a very good experience from the hospital. The staffs are really welcoming and supportive, they connected him to the monitor soon and started the care and contacted the telehealth doctors immediately. I was really anxious, but the nurses were really supportive & they done all management to ease my child’s breathing. Later that day we got admitted in hospital, the stay in the hospital was really good. They arranged everything for my child and monitored his condition always. Also, they arranged transportation and everything for us to go to Perth children’s hospital.

I suggest Bruce Rock Hospital to my friends and family to go for treatments.

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Responses

Response from Philippa Reppington, Acting Operations Manager Eastern Wheatbelt, WA Country Health Service - Wheatbelt 2 weeks ago
Philippa Reppington
Acting Operations Manager Eastern Wheatbelt,
WA Country Health Service - Wheatbelt

Submitted on 19/06/2025 at 5:39 PM
Published on Care Opinion Australia on 20/06/2025 at 10:04 AM

Thank you so much for your wonderfull feedback!

It must have been extremely worrying for you to have your baby unwell and need transfer to Perth Childrens Hospital.

The staff at Bruce Rock Hosptial always aim to provide compassionate and excellent care to all in line with WACHS values and I am so pleased to hear we have achieved this in caring for you baby and yourself recently and you felt welcomed and supported during this difficult time.

I will be happilly sharing your thoughts with the team at Bruce Rock Hospital and acknowledge their excellant care provision!

I hope your baby has now fully recovered and is home safe and sound!

Thank you again for taking the time to feedback your positive experience,

Kind Regards

Philippa

A/Operations Manager - Eastern Wheatbelt

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