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"Heartfelt Thanks for Exceptional Care"

About: Armadale Hospital / Birth Suite (and Antenatal Assessment Unit) Armadale Hospital / Maud Bellas Maternity Ward & Neonatal Nursery

(as a service user),

We just wanted to say a huge thank you to everyone at the Armadale hospital who looked after us during the birth of our baby.

We came in at 3am, incredibly anxious and worried about our baby. It was a scary and emotional time for us, but from the moment we arrived, we felt cared for and supported. The midwives, doctors, and staff were calm, reassuring, and so kind—even in the middle of the night. We truly felt like we were in safe hands.

Over the five days we stayed, every single person we met—whether in delivery, postnatal care, or the antenatal clinic—was attentive, thoughtful, and went out of their way to make sure we were okay. We never felt like just another patient; it felt like everyone genuinely cared.

We’re so grateful to have had such a compassionate and professional team by our side during such an important moment in our lives. Thank you for everything—you helped make a stressful experience so much more manageable, and we’ll always remember the care we received.

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Responses

Response from Alisha Thompson, A/ Executive Director, Armadale Kalamunda Group, East Metropolitan Health Service 2 weeks ago
Alisha Thompson
A/ Executive Director, Armadale Kalamunda Group,
East Metropolitan Health Service
Submitted on 23/06/2025 at 11:10 AM
Published on Care Opinion Australia at 11:33 AM


picture of Alisha Thompson

Dear andromedatp76

Thank you so much for your incredibly kind and thoughtful message. It truly means the world to all of us here at Armadale Kalamunda Group.

The arrival of a new life is an extraordinary moment, and we’re truly privileged to have shared that part of your story. Knowing that you felt safe, supported, and genuinely cared for, especially during such a vulnerable and emotional time, is exactly what we strive for.

Your words are a beautiful reminder of why we do what we do. I will ensure your kind words reach the midwives, doctors, and every staff member who supported you during your time with us.

Wishing you and your family continued joy, good health, and precious memories as you embrace this new chapter.

Kind regards

Alisha Thompson

Executive Director

Armadale Kalamunda Group

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