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The best care I've received

Posted By thathandguy

"The best care I've received"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic Sydney / Sydney Eye Hospital / Hand Therapy

(as the patient),

I need to commend how good _all_ of the nurses I've seen at Sydney Hand hospital were. From acute and hand therapy, to all the inpatient nurses, I had care and treatment that I don't think I've found anywhere else.

My week long stay, surgery and subsequent visits as an outpatient were all more than pleasant. I was always greeted with a smile by familiar faces, and everyone was willing to go above and beyond.

Felicity and Melanie where integral to my recovery and their care was above and beyond. Thanks to them, and all the nurses and doctors who tended to me, I've got the best chance at recovery. I wouldn't want to end up in this situation again, but if I ever did I'll make sure I end up here again.

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 3 months ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital

Submitted on 25/06/2025 at 4:47 PM
Published on Care Opinion Australia at 4:55 PM

Dear thathandguy,

Thank you for taking the time to share your kind words about your experience at Sydney/Sydney Eye Hospital. We’re grateful to have been able to provide you the care that you required.

It’s incredibly rewarding to hear that our nursing teams – from acute and hand therapy to inpatient care – made such a positive impact throughout your stay and outpatient visits. Our staff are committed to providing compassionate, high-quality care, and feedback like yours reminds us why we do what we do.

We’re especially grateful for your recognition of Felicity and Melanie. We will be sure to pass along your feedback, which we know they will greatly appreciate.

On behalf of everyone at Sydney/Sydney Eye Hospital, thank you again for your trust in us. We look forward to being able to assist you again in the future if required.

Wishing you all the best in your continued recovery.

Warm Regards,

Dr Pauline Rumma

Director of Clinical Services

Natalie Maier

Director of Nursing & Support Services

Sydney/Sydney Eye Hospital

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