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"Outstanding care - lung drain"

About: Sir Charles Gairdner Hospital / Respiratory Medicine G54

(as the patient),

With several mentors having advised me that a lung drain is painful, even with local anaesthetic, I was feeling apprehensive about the procedure. I needn't have worried. Dr Teresa and nurse Chloe were outstanding. They couldn't have been better. 

I cannot rave about the whole service with the respiratory team - including the warm welcome from the receptionists. 

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Responses

Response from Jodi Graham, Executive Director, SCGOPHCG, Sir Charles Gairdner Osborne Park Health Care Group 6 days ago
Jodi Graham
Executive Director, SCGOPHCG,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 25/06/2025 at 6:16 PM
Published on Care Opinion Australia on 26/06/2025 at 9:10 AM


picture of Jodi Graham

Dear Umunco,

Thank you for taking the time to acknowledge the respiratory team at Sir Charles Gairdner Hospital.

The staff will be extremely pleased to hear your kind words of appreciation, especially those staff who you have mentioned by name.

The hospital environment can be quite daunting and your feedback clearly shows the positive impact that welcoming, caring and professional staff have on the patient experience.

Kind regards,
Jodi Graham

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