Text size

Theme

Language

"Iron infusion at Better at Home"

About: Hospital in the Home (Bass Coast Health)

(as the patient),

Staff at Hospital in the Home, Bass Coast Health were absolutely wonderful. 

I knew they were busy as they're the only place that does iron infusions in the area, so I mentioned beforehand that if they have any cancellations I was very happy to come at short notice. They called a couple of days later with a last minute cancellation for that day! 

From the moment I arrived all the nurses and doctors I saw were lovely, extremely thorough (I have allergies/EpiPens, they triple checked everything), meticulous with every detail. Based on my experience, I cannot recommend them enough. The equipment and facilities in their clinic were fantastic too. They even offered me food (I declined because of allergies, but it was very nice of them to offer). 

Overall a wonderful experience. Thanks very much to the HITH team!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Christine Henderson, Executive Director of Clinical Services, Bass Coast Health last week
Christine Henderson
Executive Director of Clinical Services,
Bass Coast Health
Submitted on 23/06/2025 at 5:55 PM
Published on Care Opinion Australia on 24/06/2025 at 9:25 AM


picture of Christine Henderson

Dear junerp57,

Thank you for taking the time to provide such lovely feedback for our HITH team, they will be so pleased to see this.

It's so great to hear of BCH teams working to our values of WE CARE, and your feedback truly reflects this. They are certainly a wonderful team.

Kind regards,

Chris.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k