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"Genuine care at ED Broome"

About: Broome Health Campus / Emergency Department

(as the patient),

I ended up at ED via Urgent Care on the weekend. I was experiencing a lot of pain and staff showed me genuine care. Everything was clearly explained to me and my personal wishes were also considered. Thank you Dr Seb and Dr Felicity for taking care of me and helping me to return to my family quickly. I think we are lucky to have such kind and dedicated and staff in our community. 

matarem68

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Responses

Response from James Sherriff, Operations Manager, Broome Hospital, WACHS Kimberley last week
James Sherriff
Operations Manager, Broome Hospital,
WACHS Kimberley
Submitted on 25/06/2025 at 4:11 PM
Published on Care Opinion Australia at 4:29 PM


Dear matarem68,

Thank you so much for taking the time to share your kind feedback about your recent experience at the Broome Emergency Department.

It’s heartening to hear that you felt genuinely cared for and that your personal wishes were respected throughout your treatment. I will be sure to pass on your thanks to Dr Seb, Dr Felicity, and the broader ED teams – they will be delighted to know they made a positive difference during what must have been a challenging time for you.

We’re very proud of the compassionate and professional care our staff provide every day, and your message is a wonderful reminder of the impact that care can have. Wishing you continued recovery and good health.

Warm regards,
James Sherriff
Operations Manager
Broome Hospital

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