Care Opinion

Text size

Theme

Language

Help with language translation
Help with reading or listening

Manage my care

Posted By pepperjq55

"Manage my care"

About: Albany Health Campus

(as the patient),

I used manage my care for the first time recently. I am impressed however I didn’t receive a push notification. Can you please fix this? Also the referral status for one of my referrals is incorrect. Why is this? Great to see WA Health making use of modern technologies to empower patients like me, thank you

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS last month
Kate Hambleton
Director, Albany Health Campus,
WACHS GS

Submitted on 14/07/2025 at 11:52 AM
Published on Care Opinion Australia at 1:43 PM

Dear pepperjq55,

Thank you for sharing your experience of the WA Department of Health’s Manage My Care App. We are sorry to hear that you have been having difficulties with it. There is a user guide which you will find here - Manage-My-Care-user-guide.pdf. In order to receive push notifications, you will need to turn them on, on your personal hand held device.

It is not possible to discuss the detail of the problem you are experiencing with your referral without identifying details from you. Please contact our Outpatient team on 9892 2333 or the referring doctor or practitioner directly, to review your concerns. When contacting Outpatients please leave a message with your full name and preferred contact phone number.

Best wishes

Kate Hambleton | Director Albany Health Campus

WA Country Health Service – Albany Health Campus

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k