"Hospital wait times"

I took my young teen to Armadale ED as instructed by the Dr as we live in a rural town. We had a referral to see an ENT and get a IV of antibiotics. We arrived at 11am and they were very busy we saw a Dr in about 2 and a half hours which I thought was pretty good but no pain relief was offered in this time.

We ended up staying in ED till 5:30pm before the Dr came and said we needed to go to another hospital. We were both so frustrated and my child started vomiting by this time as they were very unwell. I feel they should have let us know on arrival that they didn’t have an ENT on site like our Dr suggested but they were clearly short staffed and there weren’t enough beds as there was a young patient with a head injury vomiting whilst they were waiting in a chair for hours. I understand it is not the staff's fault but I feel they were definitely over stretched to their limits. Something definitely needs to be done