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"Sydney Hand & Eye Hospital Macquarie St"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as a carer),

Took dad to emergency there after a fall, eye socket, hand and hip were heavily bruised. With a full waiting room, the triage and limited doctors and nurses were efficient in getting thru the patients. Dad was well triaged, xray x 3 body areas organised, multiple doctors updates & follow ups whilst on the emergency bed, nurse care for bandaging and eye testing, and follow up specialist visit for the following day. This has been the best experience there to date. Particular gratitude to Dr Mark and Nurse Theresa.

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Responses

Response from Sydney and Sydney Eye Hospital last month
Submitted on 3/07/2025 at 3:22 PM
Published on Care Opinion Australia on 4/07/2025 at 8:50 AM


Dear Domputer,

Thank you for taking the time to share your positive experience at Sydney Eye Hospital Emergency Department.

We’re delighted to hear that despite a busy environment, your dad received thorough and compassionate care from our team.

Your kind words about Dr. Mark, Nurse Theresa, and the whole emergency team mean a great deal to us. We’re proud to know that their dedication helped make your visit as smooth and supportive as possible during a difficult time.

If you or your family need any further assistance, please don’t hesitate to reach out.

Wishing your dad a speedy recovery.

Regards,

Dr Pauline Rumma

Director of Clinical Services

Natalie Maier

Director of Nursing & Support Services

Sydney/Sydney Eye Hospital

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