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Care for eyelid at the eye hospital

Posted By wearingwb44

"Care for eyelid at the eye hospital"

About: Sydney / Sydney Eye Hospital

(as the patient),

Recently my left eyelid started to swell up and become very irritated. I visited my GP who gave me some initial care instructions and medication the next day and his advice was… ‘if it isn’t really improving tomorrow go to Sydney Eye Hospital and get them to look at it. 

So, today I went up to the hospital were my details were taken at the front desk and then I was helped by nurses Teresa and Sonal. These two were incredibly helpful. They explained to me what was happening which greatly helped to allay my fears that anything was drastically wrong with my eye. I was then examined by the doctor (who’s name I forget… apologies) and he gave me further clear and precise instructions on how to clear the problem and take care of my eyelids. 

Many thanks to you all. 

wearingwb44

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital last month
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital

Submitted on 7/07/2025 at 4:31 PM
Published on Care Opinion Australia on 8/07/2025 at 8:56 AM

Dear wearingwb44,

Thank you so much for taking the time to share your recent experience with us. We're very glad to hear that your visit to Sydney/Sydney Eye Hospital provided the care, clarity, and reassurance you needed during what must have been a worrying time.

It’s especially heartening to hear your kind words about Teresa and Sonal – our team takes great pride in delivering compassionate, thorough care, and we’ll be sure to pass along your appreciation to them. We’re also pleased that the doctor was able to provide clear guidance and help you feel more at ease.

We hope your recovery is progressing well and that your symptoms are continuing to improve. Should you need any further assistance, please don’t hesitate to reach out.

Wishing you all the best for your health and wellbeing.

Warm regards,

Dr Pauline Rumma

Director of Clinical Services

Natalie Maier

Director of Nursing & Support Services

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