Text size

Theme

Language

"Experience in emergency"

About: Peel Health Campus / Emergency Department

(as a relative),

My girlfriend was possibly having a miscarriage and was made to wait in the emergency waiting room for 6+ hours while there was an absolute crack head making the wait even worse, nothing was done and no updates were given after being told it would be put through as a priority. 

Finally we got called in while my partner had bloods taken a rude nurse barged in and kept demanding they were told of the patients name, which I feel is quite dangerous considering there is a needle in her arm.

After the samples where taken we where told to wait back in the waiting room as they need us to be here incase something threatening comes back, I dont understand how they can make us wait 6 hours for something and then make us wait for the results incase something isn't right. Still here and thankfully the triage nurses have been polite. 0/10 for peel health campus, something needs to change.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kellie Blyth, Executive Director, Peel Health Campus, South Metropolitan Health Service 2 months ago
Kellie Blyth
Executive Director, Peel Health Campus,
South Metropolitan Health Service
Submitted on 8/07/2025 at 4:22 PM
Published on Care Opinion Australia on 9/07/2025 at 8:46 AM


picture of Kellie Blyth

Dear zebrazj558,

I am very sorry to hear about your experience at Peel Health Campus. We apologise for the distress this experience has caused yourself and your partner during this time. We would like to investigate this issue further.

To do this, we would require your assistance. I would kindly ask that you contact our Patient & Family Liaison Service at 9531 8177 (Monday to Friday 8.00am – 4.00pm), or via email at PHC.Feedback@health.wa.gov.au.

A thorough investigation would allow us to personally address your concerns but also possibly identify areas of improvement for our service. We hope to hear from you soon.

Kind regards.

Kellie Blyth
Executive Director
Peel Health Campus

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k