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"Lancing of infected cyst on shoulder and after care"

About: Coral Bay Nursing Post

(as the patient),

After the surgery I required daily dressing changes at the Coral Bay Nursing Post.  This turned out to be a very positive and reassuring experience. The nurses gave professional care of the redressing of the wound whilst making me feel very comfortable with laughter and bantering. 

A special thankyou to the nurses Katie, Jan and Cindy.

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Response from Paula Jolly, Operations Manager Gascoyne, Midwest, WA Country Health Service 2 months ago
Paula Jolly
Operations Manager Gascoyne, Midwest,
WA Country Health Service
Submitted on 9/07/2025 at 12:18 PM
Published on Care Opinion Australia at 12:39 PM


picture of Paula Jolly

Dear Coulda

Thank you for sharing your kind words with us on Care Opinion.

It made me smile reading how well Katie, Jan and Cindy put you at ease whilst they were taking care of your dressing changes. It is very important to ensure our patients are relaxed and reassured when they are being treated and it sounds like all three excelled at this in your case.

I will be delighted to share your feedback with them and will add my appreciation here of everything they do to look after the Coral Bay community.

Kind regards

Paula Jolly

Operations Manager – Gascoyne

WA Country Health Service – Midwest

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