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"Hedland Health Campus emergency department"

About: Hedland Health Campus / Emergency Department

(as the patient),

I attended Hedland Health Campus emergency department for assistance with a chronic knee issue. Dr Chris helped me immensely whilst I was there. He called teams in Perth, advocated to surgeons on my behalf, offered to follow up on his next swing in Hedland, and ensured that I was contacted in a timely manner. If it hadn't been for Dr Chris, I believe I would not be having a surgical consult for at least 18 months. He listened to me, provided support, and understood the significant impact my knee has had on my life and my ability to work. Thank you Dr Chris for getting the surgical process started for me. 

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Responses

Response from Roger Golling, Operations Manager, East Pilbara, WA Country Health Service (WACHS), Pilbara 2 days ago
Roger Golling
Operations Manager, East Pilbara,
WA Country Health Service (WACHS), Pilbara
Submitted on 28/07/2025 at 3:54 PM
Published on Care Opinion Australia at 4:59 PM


Dear Hedland321,

Thank you for taking the time to share your experience at Hedland Health Campus Emergency Department. We are truly grateful for your kind words and are pleased to hear that Dr Chris was able to provide the care, advocacy, and support you needed during your visit.

It is always encouraging to hear when one of our team members makes such a positive impact. Your feedback will be shared with Dr Chris and the broader team, as it highlights the dedication and compassion we strive to offer all our patients.

We wish you all the best with your upcoming surgical consult and ongoing recovery. Please don’t hesitate to reach out if we can be of further assistance.

Warm regards,

Roger Golling

Operations Manager East Pilbara

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