Text size

Theme

Language

"Caring and helpful staff at Donnybrook Hospital"

About: Donnybrook Hospital

(as a relative),

My elderly parent was discharged from a major Perth Hospital with a wound that occurred while she was an inpatient.  On discharge we were informed that she had been referred to Silver Chain for wound care.  When i rang to confirm this, I was told that Silver Chain had declined.  Due to a lack of communication from the Perth Hospital we were not informed of this.

For 2 weeks now my parent has been having her wound dressed every second day by staff at Donnybrook Hospital. They are professional, kind and even when they are busy, they always fit Mum in.  They are patient and very much invested in providing the best care for her.  They work collaboratively with each other and communicate with all members of my family, so we all know what the plan is - for her wound care. The staff at the front desk have been  kind, efficient and always very helpful.  We very much appreciate the care and kindness from all staff including a Doctor who came in to see my Mum and to check her wound.  Thankyou to all of the staff, you do a fantastic job.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jeremy Higgins, Operations Manager - Inland, WACHS South West 6 days ago
Jeremy Higgins
Operations Manager - Inland,
WACHS South West
Submitted on 11/07/2025 at 5:24 PM
Published on Care Opinion Australia on 14/07/2025 at 8:59 AM


picture of Jeremy Higgins

Dear A-grateful-relative-and-fellow-clinician,

Thankyou for sharing the care experience at Donnybrook Hospital for your parent. Our Donnybrook team are an amazing group of staff that are committed to ensuring patient centred care and providing a great service for the community.

I have shared your lovely feedback with the team which I am sure they will be thrilled to receive. Yours sincerely

Jeremy Higgins,

Operations Manager, Southwest Inland

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k