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"Great care"

About: Karratha Health Campus / Emergency Department Karratha Health Campus / Medical Imaging Department

(as the patient),

I was recently at Karratha Hospital for back scans, unfortunately it was discovered that I had a fractured vertebrae and was taken through to emergency and admitted.

The staff I saw at this hospital were exceptional, everyone was professional, caring, and went above and beyond I cannot thank everyone enough.

I was fitted for a back brace by Patrick and co and partner was shown how to put on and off.

I was then able to leave so that I could return home for further treatment.

Thankyou to all for your care 10 out of 10

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Response from Nhuan Ho, Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara 3 weeks ago
Nhuan Ho
Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara
Submitted on 11/08/2025 at 5:12 PM
Published on Care Opinion Australia on 12/08/2025 at 9:41 AM


picture of Nhuan Ho

Dear Cyclone

Thank you sharing your story of your recent experience at Karratha Health Campus Emergency Department. It’s great to hear you received exceptional, professional care during your admission by our ED team. I was very pleased to read they ensured your partner was also supported and provided with the knowledge with how to assist you with your back brace. I look forward to sharing your lovely feedback with the team.

Thanks again for sharing your story and we wish you a speedy recovery.

Warm regards

Nhuan Ho

Operations Manager West Pilbara

WA Country Health Service (WACHS) Pilbara

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