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Surgical

Posted By Dicey

"Surgical"

About: Busselton Health Campus / Surgical Services

(as the patient),

Recently I attended Busselton Health Campus Day Surgery for a lesion removal from my face.

I can’t praise the Admissions Staff, Nurses (Lynn as well as others but can’t remember all their names) Oculoplastic Ophthalmologist Surgeon  (Taros) Anaesthetist (Dan) enough for the welcome & care I received whilst I was there. 

I felt relaxed and was made so comfortable with warm blankets, a bolster for under my knees, good music (I even got to choose what 🎶 ) & friendly reassuring professionals at my side. 

The Staff I saw were competent & efficient .. so the whole process was actually enjoyable.

Lovely cup of tea & fresh sandwiches before I was discharged was a welcome treat. 

I had no discomfort during the procedure or since coming home & I’m very happy with the final result… with very minimal bruising & swelling. The suture line/flap is so neat, Taros was amazing!

I feel confident the scarring will be minimal if at all. 

What a great Hospital I feel we have & Thankyou for the wonderful care❤️

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Responses

Response from Gemma Moyes, Clinical Nurse Manager, Surgical Services, WACHS South West 2 months ago
Gemma Moyes
Clinical Nurse Manager, Surgical Services,
WACHS South West

Submitted on 21/07/2025 at 2:36 PM
Published on Care Opinion Australia at 4:47 PM

Hello!

Thank you so much for taking the time to share your kind words following your recent visit to Busselton Health Campus Day Surgery.

We’re very pleased to hear that your experience was a positive one and that you felt well cared for throughout your procedure. It’s wonderful to know that our team helped you feel comfortable and supported. I’ll be sure to pass on your appreciation to Lyn, Taros, Dan, and the rest of the staff involved in your care.

Your comments about the warm blankets, music, and thoughtful touches mean a great deal to us. We strive to create a calm and reassuring environment for all our patients, and it’s rewarding to hear that these efforts made a difference for you.

We’re also glad to hear that your recovery is going well and that you’re happy with the outcome. Your confidence in the care you received is the highest compliment we could hope for.

Thank you again for your lovely message.

Kind regards,

Gemma Moyes,

Clinical Nurse Manager,

Busselton Surgical Services

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