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"Medical Imaging Department at Northam Hospital"

About: Northam Health Service / Medical Imaging

(as the patient),

I was seen on Friday evening earlier this month at Geraldton Hospital where I was really well looked after but I left with a referral for an ultrasound which I couldn’t get done over the weekend.

I was due to fly on the Thursday and it had to be done prior to that. I was driving to Northam on the Monday to stay with my daughter before I left. I emailed my referral to Northam at the weekend and explained the situation. I rang them on route and they slotted me in for an appointment on Monday afternoon.  

The reception staff were extremely helpful and friendly and the lady who conducted the scan (Amy by memory - I hope that is correct, she had fabulous frog scrubs) was exceptional. She was friendly, professional and very knowledgeable. She was extremely thorough, explained everything and put my mind at rest. Thank you so much. What a great job from one of our small country hospitals - us country folks are lucky to have you all and you are greatly appreciated. 

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Responses

Response from Kumar Deep, Operations Manager Western Wheatbelt, WA Country Health Service Wheatbelt last month
Kumar Deep
Operations Manager Western Wheatbelt,
WA Country Health Service Wheatbelt
Submitted on 27/07/2025 at 1:42 PM
Published on Care Opinion Australia on 28/07/2025 at 8:51 AM


picture of Kumar Deep

Dear Belly Ache,

Thank you for your kind feedback. We are so pleased we could accommodate your ultrasound in a timely manner, and that you found our reception team to be helpful and professional. It’s great to hear that emailing your referral and arranging an appointment while travelling worked smoothly for you.

We will have great pleasure sharing your lovely comments with our sonographer, who is a valued member of our team.

Wishing you all the best with your ongoing health and travels.

Kind Regards

Kumar Deep

Operations Manager -Western Wheatbelt

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