"ED Experience"

My 11 year old child, broke their arm and present to the ED, sat in the waiting room for over an hour, with no sling or pain relief after requesting multiple times they were finally given a sling and panadol.

Poor communication about the plan I was asked whether my child had a X-ray which had hadn’t nearly 2 hours later. Confirmed fracture which needed manipulation, they only offered nurofen as pain relief my child was very distressed and in a lot of pain and the doctor said think of something nice. It was a very distressing experience.