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Excellent Allied Health Service

Posted By WD69

"Excellent Allied Health Service"

About: Busselton Health Campus / Allied Health Outpatient Service

(as the patient),

Following a complex upper-arm injury, I have been attending both Occupational Therapy and Physio Therapy, to restore movement, strength and flexibility so that I can one day perform daily living tasks independently with less pain and restriction. 

Both Elly and Jane are very knowledgeable and caring professionals.  Their person-centred approach is reassuring and encouraging.  They consistently work along-side me to explain my injuries and to problem-solve the many challenging experiences, that I am frequently confronted with, on this difficult recovery journey. They review and add to my treatment notes each visit, to ensure that all professionals in my care team can make informed treatment decisions to aid recovery.

I believe many of the other care team professionals could learn so much from both Elly and Jane. Thank you, we really appreciate your ongoing support.

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Responses

Response from Jasmine Menegola, A/Allied Health Manager, Coastal Hospitals, WA Country Health Services - South West last week
Jasmine Menegola
A/Allied Health Manager, Coastal Hospitals,
WA Country Health Services - South West

Submitted on 8/08/2025 at 6:21 PM
Published on Care Opinion Australia on 11/08/2025 at 8:58 AM

Dear WD69,

Thank you for taking the time to share your experience with our Allied Health Occupational Therapy and Physiotherapy services.

We are pleased to hear that their person-centred approach, professionalism, and dedication have made a positive impact on your recovery journey. It’s heartening to know that you have felt supported, understood, and respected throughout your treatment. Your recognition of their collaborative efforts and clear communication is a testament to the compassionate care we strive to provide every day.

We will ensure that Elly and Jane receive your feedback—it will no doubt encourage them and reaffirm the value of their work. Stories like yours not only uplift our staff but also help us continue to improve and deliver high-quality care to all our patients.

Wishing you continued progress and strength as you work toward greater independence and comfort. Please don’t hesitate to reach out if there’s anything more we can do to support you.

Warm regards,
Jasmine Menegola
A/Allied Health Manager, Coastal Hospitals

WACHS – South West

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