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"Great care"

About: Geraldton Hospital / Emergency Department

(as the patient),

I was in emergency department with chest aches and a few other weird symptoms I wanted to be checked out in case of anything serious. Lucky for me it was just a overstretched muscle but my doctor Joseph was extremely thorough and had a wonderful beside manner. I wasn’t rushed and felt heard and cared for even though it was a very busy night in ED. I’ve never had a bad experience at GRH but this was definitely the best care I’d received. Also the lady that ran my ECG was wonderful and comforting in what can be a bit of an awkward situation. When leaving I felt at ease knowing I had been given the okay by staff that truly cared. 

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Response from Cameron Ross, Operations Manager Geraldton Health Campus, Midwest, WA Country Health Service last week
Cameron Ross
Operations Manager Geraldton Health Campus, Midwest,
WA Country Health Service

Operations Manager Geraldton Health Campus

Submitted on 12/08/2025 at 12:22 PM
Published on Care Opinion Australia at 4:47 PM


picture of Cameron Ross

Dear antliaqq43,

Thanks so much for jumping onto Care Opinion and sharing your story.

It was lovely to read how Dr. Joseph and the ED team helped you feel calm and cared for. I can only imagine how worried you must’ve been at first, so it’s really reassuring to hear the tests gave you peace of mind and ruled out anything serious.

I’ll make sure Dr. Joseph and the whole team hear your kind words—and I just want to say how grateful I am for everything they do to look after our community.

I hope you are recovering well.

Regards

Cameron Ross

Operations Manager Geraldton Health Campus

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