Text size

Theme

Language

"Podiatry Care Albany Regional Hospital"

About: Albany Health Campus / Podiatry

(as the patient),

Tep and the team at Albany fixed my ingrown toenails that I have been suffering from for many years. Everybody I encountered was friendly, professional and clearly cared about me. Now two weeks after the procedure I have had my stitches removed and am well on the way to fully healed. 

The procedure and reason for the approach taken was well explained and time taken to ensure everything went well, in particular the care taken in administering the local anaesthetic was amazing. This is usually painful but the slow introduction of the medication meant that there was virtually no discomfort.

Everybody has made it clear that if I have any problems or concerns at all they are more than happy for me to return for assistance or advice.

I cannot thank them enough

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS 3 days ago
Kate Hambleton
Director, Albany Health Campus,
WACHS GS
Submitted on 19/08/2025 at 9:47 AM
Published on Care Opinion Australia at 12:31 PM


Hi hawkdf88,

Thank you so much for sharing your experience—it’s wonderful to hear that you’re healing well and feeling supported throughout your journey.

We’re so glad Tep and the team were able to help relieve the long-standing discomfort from your ingrown toenails. Your kind words about the friendliness, professionalism, and genuine care shown by everyone you encountered mean a lot. It’s especially lovely to hear that the thoughtful approach to administering the anaesthetic made such a difference in your comfort.

We’ll be sure to pass your message on to the team—they’ll be thrilled to know their care had such a positive impact. Please don’t hesitate to reach out if you need anything further during your recovery.

Wishing you continued healing and comfort!

Warm regards,

Kate Hambleton

Director, Albany Health Campus

WACHS Great Southern

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k