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"Albany Health Campus response to my severe finger injury"

About: Albany Health Campus / Emergency Department Albany Health Campus / Fracture Clinic

(as the patient),

At the end of June 2025 I severely cut the top of my left index finger so that it was severed 90% resulting in the bone being cut and blood vessels and nerves severed.

From the time I arrived at the Emergency Department through to, 8 weeks later, working with the OTs to regain as much use of the finger as possible the staff at Albany Campus have been efficient, supportive, professional and diligent. This includes staff at reception, the surgeons who optimistically told me they'd "fix it", radiologists, the nurses who attended to me pre and post surgery and the doctors and occupational therapists who ensured recovery was well on the way. If these staff members are an example of the professionalism that pervades our health system we, the public, are in good hands. I thank them all for being so caring and professional.
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Responses

Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS 3 days ago
Kate Hambleton
Director, Albany Health Campus,
WACHS GS
Submitted on 19/08/2025 at 9:48 AM
Published on Care Opinion Australia at 12:31 PM


Hi Alby00,

Thank you so much for sharing your story. That sounds like an incredibly painful and challenging injury, and we’re so glad to hear that you felt supported every step of the way—from your arrival in the Emergency Department through to your recovery with our Occupational Therapy team.

Your kind words about the professionalism, optimism, and care shown by our staff—surgeons, nurses, doctors, radiologists, OTs, and reception—mean a great deal. We’ll be sure to pass your message on to the teams involved; they’ll be truly touched to know they made a difference during such a difficult time.

Wishing you continued healing and strength as you regain use of your finger. Thank you again for your thoughtful and generous feedback.

Warm regards,

Kate Hambleton

Director, Albany Health Campus

WACHS Great Southern

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