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Amazing care at FSH

Posted By wearinggf43

"Amazing care at FSH"

About: Fiona Stanley Hospital / Cardiology, CCU and Ward 4D

(as the patient),

Suffered a heart attack at work. Admitted to CCU and received treatment over the next 4days.

The staff at FSH were particularly helpful in the way my treatment was being managed. I was fully informed of what the problem was and how it was going to be treated. This was true from the nurse who admitted me to the surgeons who carried out my angiograms.

The only problem I encountered was with some junior staff not having enough experience placing cannula’s.

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Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service last week
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service

Submitted on 27/08/2025 at 2:55 PM
Published on Care Opinion Australia on 28/08/2025 at 1:39 PM

picture of Luke Dix

Dear wearinggf43,

Thank you for taking the time to share your feedback with us.

I’m pleased to hear that you received exceptional care during your time in the Coronary Care Unit (CCU) at Fiona Stanley Hospital (FSH). Your kind words have been shared with the team, and they are elated to know their dedication made such a positive impact.

At Fiona Stanley Fremantle Hospitals Group (FSFHG), we take great pride in the high standard of care our staff provide. Feedback like yours is invaluable in helping us continue to deliver the best possible care to our patients.

I also want to acknowledge your comments regarding your cannula insertion experience with our junior staff. I’m very sorry for any discomfort this may have caused. Your feedback has been passed onto our Medical Education team for their review of any learning needs in the area. As Care Opinion is an anonymous platform, we encourage you to contact our Patient Family Liaison Service on (08) 6152 4013 during business hours or email us at FSHFeedback@health.wa.gov.au if you would like this matter to be investigated further.

Wishing you all the very best in your recovery.

Kind regards,

Luke Dix

Acting Executive Director Fiona Stanley Fremantle Hospitals Group

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