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"Staff at Sutherland hospital"

About: Sutherland Hospital / Emergency Department

(as a relative),

My mother was taken to Sutherland hospital after a fall last week. I was so touched by the care by the nursing staff in ED, and finally the doctor who came around to share the various xray results. They were all so gentle and kind and I thought I must share this good story on this website. 

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Response from Joanne Newbury, Director of Nursing and Midwifery , Nursing and Midwifery Services, The Sutherland Hospital 3 weeks ago
Joanne Newbury
Director of Nursing and Midwifery , Nursing and Midwifery Services,
The Sutherland Hospital
Submitted on 25/08/2025 at 3:45 PM
Published on Care Opinion Australia at 3:50 PM


Dear warmpm74

Thank you for taking the time to write and share your experience with your mother at Sutherland Hospital. I was delighted to read that the staff you encountered were very gentle and kind. We strive to provide a high level of service, and your recognition of the kindness of the emergency department staff means a great deal. It will give me great pleasure to pass your kind words on to the team.

I do hope that your mother is recovering well after her fall.

Best wishes

Joanne Newbury

A/General Manager

Sutherland Hospital

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