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Thankful for the doctor in the Emergency Dept

Posted By Batxc85

"Thankful for the doctor in the Emergency Dept"

About: Sydney / Sydney Eye Hospital

(as the patient),

I was at Sydney Eye Hospital emergency dept today.

I was seen to by Dr Riley.

For a young doctor his professionalism I have yet to see and I am 64.

I felt the doctor was absolutely thorough in the consultation and left no stone un-turned. I was very unwell and felt so much relief when I left.

Can you please make sure to let the doctor know I cannot thank him enough and wish him all the best for his future career.

My husband and I were so impressed with him we cannot stop talking about him, and I thank my lucky stars that I got to see him.

I wish there were more dedicated doctors like him he is truly exceptional!

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Responses

Response from Sydney/Sydney Eye Hospital 3 days ago
Sydney/Sydney Eye Hospital

Submitted on 26/08/2025 at 2:48 PM
Published on Care Opinion Australia at 3:17 PM

Dear Batxc85,

Thank you for taking the time to share your recent experience at the Sydney Eye Hospital Emergency Department.

We are very pleased to hear that you received such exceptional care from Dr Riley. Your kind words speak volumes about his professionalism, thoroughness, and dedication which has made a meaningful impact to his patients.

Please be assured that we will pass on your heartfelt message to Dr Riley. Feedback like yours is not only uplifting but also a powerful reminder of the importance of compassionate and attentive care.

We wish you continued recovery and thank you again for your thoughtful message.

Regards,

Dr Pauline Rumma
Director of Clinical Services

Natalie Maier
Director of Nursing and Support Services

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