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"Hospital experience/s"

About: Bunbury Hospital Harvey Hospital / Emergency Department

(as the patient),

Have debilitating ongoing chest pain for nine long months and I've tried to get help yet even with Cardiologist/s referral seems the hospital doesn't feel the same and sends me home in crippling pain and can't even tell me what's going on despite the +30 attempts to receive what I feel is critical help, being in the chest.

I can't explain how awful and debilitating this condition really actually is and to be left this way without treatment or help is very beyond me and others around not being medically trained at all. I cant understand why I seemingly cannot receive any further help as I believed I could initially attain but now realise I'm on my own with this and it's not a good feeling, along with the current chest pain. I don't know where to turn or what to do any more is truely very awful and painful, taking over my life trying to get help I can not find....

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Responses

Response from Kate Kelly, Acting / Service Co-Director Bunbury Hospital, Bunbury Hospital, WA Country Health Service (WACHS) last week
Kate Kelly
Acting / Service Co-Director Bunbury Hospital, Bunbury Hospital,
WA Country Health Service (WACHS)
Submitted on 8/09/2025 at 3:59 PM
Published on Care Opinion Australia on 9/09/2025 at 8:47 AM


Dear Personal,

Thank you for sharing your experience with us. We are truly sorry to hear about the ongoing pain and distress you’ve been facing. We understand how difficult and overwhelming this situation must be for you, and we want you to know that your concerns are taken very seriously.

If you feel comfortable, we encourage you to reach out to our Consumer Liaison team at 9722 1521 or via email at swfeedback@health.wa.gov.au. We can then assist you in navigating your care options and help ensure your concerns are heard by the appropriate teams.

Please know you are not alone, and we are here to support you in any way we can.

Kate Kelly | Acting / Service Co-Director Bunbury Hospital

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