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Terrible dentist experience

Posted By sapphire08

"Terrible dentist experience"

About: Dental Services (Bass Coast Health)

(as a parent/guardian),

The entire hour that my relative was in with the dentist and their toddler child, I believe the dentist lectured my relative about parenting – apparently saying that; that their child was manipulating and naughty. That their child is not disciplined, and that no other patient needs to be held down for an exam.

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Responses

Response from Kirsten Weinzierl, Executive Director of Primary and Community Clinical Services, Bass Coast Health 3 months ago
Kirsten Weinzierl
Executive Director of Primary and Community Clinical Services,
Bass Coast Health

Submitted on 2/09/2025 at 12:35 PM
Published on Care Opinion Australia at 3:37 PM

picture of Kirsten Weinzierl

Dear sapphire08,

Thank you for taking the time to feedback, I sincerely apologise that your relative had this experience. To help us understand what happened and to improve our service, can I please request your relative or yourself to call Rebecca, our Operations Director, on 0418 672 135?

Kind regards

Kirsten Weinzierl

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