"Positive feedback"

About: Sydney / Sydney Eye Hospital / Emergency Department Sydney / Sydney Eye Hospital Emergency Department Sydney 2000

Posted by correspondencefr65 (as the patient), 2 days ago

Gowtham at the reception welcomed people with gentleness and care and asked how he could help us. For the 2 hours we sat there, we witnessed his great commitment to his job. We couldn't help but admire him and made us wish the other hospitals could do the same. We left very much impressed! He is an excellent worker and a joy.

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Sydney/Sydney Eye Hospital

Submitted on 2/09/2025 at 3:47 PM

Published on Care Opinion Australia on 3/09/2025 at 9:18 AM

Dear correspondencefr65,
Thank you for your kind words about Gowtham. We’re delighted to hear that his warmth, care, and dedication made such a positive impression during your visit. We take pride in having team members like him who go above and beyond to ensure every patient or family member feels welcomed and supported.
Your appreciation means a lot to us and motivates us to continue delivering the best possible service. We have shared your feedback with Gowtham and the wider ED team.
Regards,
Natalie Maier
Director of Nursing and Support Services
Dr Pauline Rumma
Director of Clinical Services

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